Blackbird Pricing
Blackbird Free Trial
API Development
$0
What is Included
API Spec Gen, Mocking, Code Gen, Run/Debug, Deploy
APIs Total
2
Concurrent Instances
5
Users Total
Unlimited
Endpoints Total
Unlimited
Blackbird Developer
Create and Mock (More) APIs
$69
Features At-a-Glance
API Spec Gen & Mocking
APIs Total
5
Concurrent Instances
5
Users Total
Unlimited
Endpoints Total
Unlimited
Blackbird Platform
Design to Deliver, Essentials
$399
Features At-a-Glance
Design, Mock, Code Gen, Code Run/Debug, and Deploy
APIs Total
10
Concurrent Instances
20
Users Total
Unlimited
Endpoints Total
Unlimited
Blackbird Enterprise
Design to Deliver, Enterprise
Custom
Features At-a-Glance
Multiple Orgs; API Spec Gen, Mocking, Code Gen, Run/Debug, Deploy
APIs Total
Unlimited
Concurrent Instances
Volume Discounts
Users Total
Custom
Endpoints Total
Custom
Blackbird Features
Blackbird Free Trial
Blackbird Developer
Blackbird Platform
Blackbird Enterprise
Blackbird Free Trial
Blackbird Developer
Blackbird Platform
Blackbird Enterprise
Blackbird Free Trial
Blackbird Developer
Blackbird Platform
Blackbird Enterprise
Platform Features
Spec Gen
Spec Gen
Mocks
Mocks
Deployments
Deployments
Code Gen
Code Gen
Code Run/Debug
Code Run/Debug
Feature Add-Ons
Git Integration
Git Integration
Developer Portal
Developer Portal
Custom Installation
Custom Installation
Multiple Orgs
Multiple Orgs
Ambassador Product Bundles
Telepresence
NA
NA
Discount
Discount
Telepresence
NA
NA
Discount
Discount
Edge Stack API Gateway
NA
NA
Discount
Discount
Edge Stack API Gateway
NA
NA
Discount
Discount
Support
Documentation
Documentation
Knowledge Base
Knowledge Base
Support Portal/Tickets
Support Portal/Tickets
SLA
SLA
Dedicated CSM
Dedicated CSM
Onboarding Services
Onboarding Services
24/7 Incident Support
24/7 Incident Support
Blackbird Pricing FAQs
What is the cost per user?
Blackbird is priced based on usage and feature access to match the scale of your API development and the value it creates, not on the size of your team. We believe a tool must support your whole team in the development of APIs, which is why our plans have unlimited users. You decide who (and how many) you invite to your organization.
How long does a free trial last?
Free Trial plans last for 30 days from the date of sign-up. Note that the Free Trial time limit will always be based on the initial sign-up date for that Blackbird organization. If a user is added to a free trial, they will have the amount of time left on the trial from the original start date.
How do I purchase a subscription plan?
From inside your Free Trial, head to “Settings” and select “Subscription“. There, you’ll find options for purchasing plans right from the application.
What payment methods do you take?
We accept credit cards and ACH payments for all of our self-serve plans. Customers with an enterprise account can pay via invoice/PO.
When does billing occur for monthly or annual plans?
Monthly plans are billed on the first of each month and will be prorated for start or cancel dates that fall on different days. Annual plans, which benefit from a 20% discount vs paying monthly, are billed for the full amount on the date that they are purchased.
What are Instances and how are they counted?
“Instances” are defined as Mocks, Deployments, Code Run, and Code Debug actions, and they are measured concurrently for each Blackbird organization. Instance limits increase from Free to Developer, Developer to Platform, and Platform to Enterprise.
- Developer Plan:
- 5 APIs
- 5 Concurrent Instances (Mocks)
- Platform Plan:
- 10 APIs
- 20 Concurrent Instances (Mocks, Deployments, Code Run, and Code Debug)
- Enterprise Plan:
- Unlimited APIs
- Custom Concurrent Instances (Mocks, Deployments, Code Run and Code Debug) and Volume Discounts
What if we have multiple teams that each need accounts?
Our self-serve plans are designed for individual developers and teams. For companies with multiple API teams, partner organizations, or other needs requiring access to multiple Blackbird organizations, please contact sales regarding Blackbird Enterprise.
What Customer Support options are available?
Ambassador offers Product Support with all paid subscriptions. Ambassador support includes access to our product support portal where users can submit support requests and access our knowledge base of resources for troubleshooting, best practices, and FAQs. Our standard support hours are Monday through Friday from 8 a.m. to 5 p.m. EST.
Blackbird Enterprise plans can also include specific Service Level Agreements (SLAs), a dedicated Customer Service Manager, onboarding services, and the option to upgrade to Priority Support, which includes 24/7 outage response.
For detailed product documentation and more, please visit our Blackbird Docs page and the Ambassador Community Slack Channel.
How do I cancel my plan?
Please contact Ambassador Support.